Privacy Policy


PrimeTech Consulting Service Co., Ltd. (hereinafter referred to as "the Company". Please refer to the Company’s website for our address and the name of our representative.) recognizes the importance of personal information in today's advanced information-telecommunication (IT) based society and that all personal information managed and used in its business activities must be handled and protected with the utmost care. In addition, we believe its proper management is a critical element of our Company’s corporate social responsibility. Our Company has established the "Privacy Policy" (hereinafter referred to as the “privacy policy”) and will implement this policy. We hope you take a look at our privacy policy when you visit our website.

Collection and Use of Personal Information

  1. (1)
    Our Company acquires personal information by legal and ethical methods, and personal information obtained will be used only within the scope necessary to achieve the purposes of use indicated at the time of collection and for the following purposes of use:
    • For identity authentication and customer management when registering for and using our Company’s services;
    • For providing our Company’s services;
    • For billing regarding the services provided by our Company;
    • For preventing and responding to fraudulent activities, etc.;
    • For maintaining and managing the services provided by our Company;
    • For researching and analyzing marketing data, and considering and implementing marketing strategies;
    • For providing, soliciting, advertising, and other marketing of our Company’s or third-party products and services tailored to your interests based on an analysis of your attributes and behavioral history, through our Company’s or third-party media;
    • For conducting campaigns and surveys;
    • For improving our products and services, and for planning, researching, and developing new products and services;
    • For responding to inquiries and communicating with you.
  2. (2) When you click the "Contact" in our website, you can create e-mail to us. We take responsibility for managing personal information, including your name, address, telephone number, e-mail address and contents of the inquiry that you have entered on your e-mail and will not use such information for purposes other than responding to your inquiry or for other purposes for which we have received your prior consent.

Management and Implementation of Security

Our Company will strive to maintain the latest and most accurate personal information. In addition, the Company will implement safe and appropriate control measures necessary to prevent unauthorized access to personal information, and loss, destruction, falsification, and leakage of personal information. The security control measures taken by the Company include the following matters:

  1. (1) Establishment of Basic Policy
    We have established the privacy policy to ensure the appropriate handling of personal information.
  2. (2) Organizational Security Control Measures
    In addition to clarifying the employees who handle personal information and the scope of personal information handled by such employees, the Company distinguishes between those who handle personal information in positions of responsibility and others, and has established a reporting and communication system in the event that any actual or indicated violation of the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) is detected.
  3. (3) Personnel Safety Control Measures
    Regular training is provided to our employees on the matters to be considered regarding the handling of personal information.
  4. (4) Technical Safety Control Measures
    We implement access control to limit the scope of personnel and the personal information databases, etc. that they handle. We have also introduced mechanisms to protect information systems that handle personal information from unauthorized external access or malicious software.

Management of Outsourcing

When outsourcing the handling of personal information, our Company will exercise the necessary and appropriate supervision over the outsourced companies to ensure the safe management of the personal data by the outsourced company.

Providing Personal Information to a Third Party

We will appropriately administer the handling of collected personal information and will not provide it to a third party without obtaining your prior consent, except in the following cases:

  • when required by law;
  • when necessary to protect the life, body, or property of an individual, and it is difficult to obtain your consent;
  • when it is particularly necessary in order to improve public health or to promote the sound development of children, and it is difficult to obtain your consent;
  • when it is necessary to cooperate with a national agency, a local government, or an individual or entity commissioned by them to execute duties prescribed by laws and regulations, and obtaining your consent is likely to impede the performance of such duties; or other cases as permitted by laws and regulations;
  • in cases falling under Article 27, Paragraph 1, Items 5 to 7 of the Personal Information Protection Act.

Requests for Disclosure, etc.

Our Company will respond to requests for disclosure, etc. (meaning requests for notification of purpose of use; disclosure, correction, addition, or deletion of personal information or records provided to third parties; or suspension of use or suspension of provision to third parties) as follows:

  1. (1)
    Notification of the Purpose of Use or Disclosure of Personal Information or Records Provided to Third Parties:
    In accordance with the procedures set forth in (4), you may request that we notify you of the purpose of use or request the disclosure of your personal information or records provided to third parties, to the extent permitted by the Personal Information Protection Act. However, we may not disclose the information if any of the following cases apply:
    1. When disclosure may pose a risk to the life, body, property, or other rights or interests of yourself or a third party.
    2. When disclosure would significantly impede the proper conduct of our Company’s business.
    3. When disclosure would violate laws and regulations.
    4. When we cannot confirm that the request for disclosure is from you.
    Please note that if you request notification of the purpose of use or disclosure of personal information or records of provision to third parties, the disclosure fee set forth in (4) will be charged.
  2. (2) Correction, Addition, or Deletion
    You may request correction, addition, or deletion of your personal information in accordance with the procedures set forth in (4). In such cases, our Company will investigate without delay to the extent necessary to achieve the purpose of use, and based on the results, we will correct, add, or delete the relevant personal information to the extent permitted by the Personal Information Protection Act.
  3. (3) Suspension of Use or Suspension of Provision to a Third Party
    You may request the suspension of use of your personal information or the suspension of provision to a third party in accordance with the procedures set forth in (4). In such cases, our Company will respond appropriately in accordance with the Personal Information Protection Act.
  4. (4)
    Procedures
    To make a request for disclosure, etc., you must fill out the required items on our Company’s prescribed request form, enclose your identification documents (see II. below), and mail it to the address designated by the Company (see III. below). In addition, a fee of 1,000 yen per request will be charged for notification of the purpose of use or disclosure of personal information or records of provision to third parties. Please transfer the fee to the bank account indicated on the request form. Please note that the prescribed fee will also be charged in cases of non-disclosure and non-notification of the purpose of use.
    1. Request Form
    2. Identification Documents
      • For requests made by the individual himself/herself:
      • Identification document for the individual in question (copy of My Number Card (front), driver’s license, or passport (any one of these))
      • For requests made by a voluntary representative:
      • In addition to the documents listed above in “For requests made by the individual himself/herself,” the following documents must be submitted:
        • Power of attorney
        • Identification document for the voluntary representative (copy of My Number Card (front), driver’s license, or passport (any one of these))
      • ■ For requests made by a legal representative:
      • In addition to the documents listed above in “For requests made by the individual himself/herself,” the following documents must be submitted:
        • Documents verifying the existence of legal representation (a certified copy of the family register or a certificate of adult guardianship registration)
        • Identification documents for the legal representative (copy of My Number Card (front), driver’s license, or passport (any one of these))
    3. Mailing Address
      Zip code 102-0083
      Address: MFPR Kojimachi Building, 7F, 5-7-2 Kojimachi, Chiyoda-ku, Tokyo
      PrimeTech Consulting Service Co., Ltd., Personal Information Desk

Our Company's approach

  • (1) Our Company repeatedly reviews its internal system to manage the protection of personal information to ensure consistent performance and constant improvement. This privacy policy may be subject to change. For such changes, our Company will insert the revised version of the document for your confirmation on the latest requirements.
  • (2) Our Company will comply with all applicable Japanese laws and regulations regarding the handling of personal information.
    (3) For comments, questions, complaints, or other inquiries regarding the handling of personal information, please contact the following desk.
Inquiries Contact Desk
PrimeTech Consulting Service Co., Ltd., Personal Information Desk
TEL:+81-3-5226-2290 / E-mail: consulting@primetechcs.co.jp
(Hours: 10:00 AM - 5:00 PM, excluding Saturdays, Sundays, public holidays, and New Year’s Holiday)

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